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Terms & Conditions

Last updated: 17th February 2026

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of the EasyMileage mileage tracking and HMRC claim generation service ("Service") provided by Oarsman Software Ltd ("we", "us", "our").

Oarsman Software Ltd is registered in England and Wales (Company Number: 16652196) with registered office at Unit 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE.

By creating an account, subscribing to, or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Service.

2. Definitions

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you are at least 18 years of age.

3.2 Account Information

When creating an account, you must provide accurate, current, and complete information. You are responsible for:

3.3 One Account Per Person

Each user may maintain only one account. Creating multiple accounts to circumvent restrictions or for fraudulent purposes is prohibited.

4. Service Description

4.1 What We Provide

EasyMileage provides:

4.2 What We Do NOT Provide

Important: We do not provide tax advice, accounting services, or legal advice. We are not tax advisors or accountants. The Service generates documents to assist with your HMRC mileage claims, but you are responsible for ensuring your claims are accurate, complete, and compliant with HMRC requirements.

4.3 Service Availability

While we strive to maintain 24/7 availability, we do not guarantee uninterrupted access to the Service. We may need to suspend access for maintenance, updates, or technical issues. We will provide reasonable notice where possible.

5. Subscription and Payment

5.1 Subscription Plans

We offer the following subscription options:

5.2 Historical Claims Processing

One-time fees for processing historical mileage claims:

5.3 Payment Processing

All payments are processed securely through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis according to your chosen plan.

5.4 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You will be charged the then-current rate for your subscription plan.

5.5 Price Changes

We reserve the right to change our pricing. For existing subscribers:

5.6 Failed Payments

If a payment fails:

6. Cancellation and Refunds

6.1 Cancellation by You

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation is effective at the end of your current billing period.

6.2 No Refunds for Subscription Fees

Subscription fees are non-refundable. If you cancel, you will retain access until the end of your paid period, but no refund will be provided for unused time.

6.3 Refunds for Historical Claims Processing

One-time fees for historical claims processing are non-refundable once the documents have been generated and provided to you.

6.4 Cancellation by Us

We may suspend or terminate your account if you:

In case of termination for breach, no refund will be provided.

7. Your Responsibilities and Acceptable Use

7.1 Accuracy of Data

You are solely responsible for:

7.2 Prohibited Uses

You must NOT:

7.3 Data Retention Obligations

HMRC Requirement: HMRC requires you to keep mileage records for at least 5 years. We recommend downloading and securely storing copies of all generated documents and your journey data.

8. Intellectual Property

8.1 Our Intellectual Property

All content, features, and functionality of the Service (including software, text, graphics, logos, and design) are owned by Oarsman Software Ltd and protected by copyright, trademark, and other intellectual property laws.

8.2 Your Data

You retain all rights to the Journey Data you input. By using the Service, you grant us a limited license to process your data solely for the purpose of providing the Service to you.

8.3 Generated Documents

Documents generated by the Service are provided for your personal use in submitting HMRC claims. You may not redistribute, resell, or commercialize these documents.

9. Disclaimers and Limitations of Liability

9.1 Service Provided "As Is"

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

9.2 No Guarantee of HMRC Acceptance

Important: While we generate HMRC-compliant spreadsheets based on published guidelines, we cannot and do not guarantee that HMRC will accept your claim. HMRC has sole discretion over claim approval. You are responsible for ensuring your claims meet all HMRC eligibility requirements.

9.3 Limitation of Liability

To the maximum extent permitted by law, Oarsman Software Ltd shall not be liable for:

9.4 User Responsibility for Accuracy

You acknowledge that:

10. Data Protection and Privacy

Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms. By using the Service, you consent to such collection and use as described in the Privacy Policy.

11. Third-Party Services

Our Service integrates with third-party providers:

Your use of these integrated services is subject to their respective terms and conditions. We are not responsible for third-party service failures or terms changes.

12. Service Modifications

We reserve the right to:

We will provide reasonable notice of significant changes that materially affect your use of the Service.

13. Changes to These Terms

We may update these Terms from time to time. When we do:

14. Indemnification

You agree to indemnify and hold harmless Oarsman Software Ltd, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of England and Wales.

15.2 Jurisdiction

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15.3 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us to seek an informal resolution of any dispute.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Oarsman Software Ltd regarding the Service and supersede all prior agreements and understandings.

18. Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.

19. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

20. Contact Information

If you have questions about these Terms, please contact us:

Oarsman Software Ltd

By using EasyMileage, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.